These Terms of Service ("Terms") govern your access to and use of Directino ("we", "us", or "our"). By using our platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.
Our Service
Directino provides tools to manage and automate Instagram Business/Creator accounts via Meta’s official APIs (e.g., Instagram Graph API). We are not affiliated with, endorsed, or sponsored by Meta Platforms, Inc. or Instagram. You must comply with Meta’s Platform Terms and Instagram’s Terms of Use at all times.
Eligibility and Accounts
- You must be at least 16 years old and have authority to bind your organization (if applicable).
- You are responsible for maintaining the confidentiality of your account and for all activities under it.
- You may connect your Instagram Business/Creator accounts through Meta’s OAuth flow. We never collect your Instagram password.
Use of Meta APIs and Permissions
- Our platform only performs actions expressly authorized by you through permissions you grant in Meta’s login/authorization screens.
- You must not attempt to circumvent API restrictions, rate limits, or access data beyond the scope granted.
- Access tokens issued by Meta may expire or be revoked. You acknowledge that certain features may cease to function until re-authorization occurs.
Your Content
- You retain ownership of the content you import, schedule, or manage through the platform.
- You grant us a limited, non-exclusive, revocable license to host, store, process, and display your content solely to provide the services you request.
- You are responsible for ensuring that your content and use of the service comply with applicable laws, community guidelines, and third-party rights.
Acceptable Use
You agree not to use the service to:
- Engage in spam, harassment, hate speech, or any unlawful activity.
- Collect or attempt to collect personal data without proper consent.
- Reverse engineer, scrape, or misuse the platform or Meta’s APIs.
- Interfere with or disrupt the integrity or performance of the service.
Data Protection and Security
- We follow a data minimization approach and store only what is necessary to provide our services.
- We implement administrative, technical, and physical safeguards designed to protect your information.
- For more information, see our Privacy Policy including data deletion instructions.
Third-Party Services
Our platform may rely on third-party services (e.g., hosting, analytics). Your use of those services may be subject to their terms and policies. We are not responsible for third-party services.
Beta Features and Changes
We may introduce new features, change existing ones, or discontinue parts of the service. We will endeavor to provide notice of material changes when feasible.
Fees and Payments
If you purchase a paid plan, you agree to pay the fees applicable to your subscription, plus any taxes. Unless otherwise stated, fees are non-refundable. We may change pricing with reasonable prior notice.
Termination
- You may stop using the service at any time and request deletion of your data.
- We may suspend or terminate access if you violate these Terms, our policies, or applicable law, or if required by Meta’s policies.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT IT WILL MEET YOUR REQUIREMENTS. META/INSTAGRAM MAY CHANGE THEIR APIS OR POLICIES AT ANY TIME, WHICH MAY IMPACT THE SERVICE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Indemnification
You agree to indemnify and hold harmless Directino, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the service, your content, or your violation of these Terms or applicable laws.
Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, both parties agree to first attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved through negotiation, both parties agree to resolve the dispute through binding arbitration conducted in English by a mutually agreed-upon arbitration provider. Both parties agree to resolve disputes on an individual basis and waive any right to participate in class actions.
Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date. If changes are material, we may provide additional notice as required by law.
Contact
- Legal: legal@directino.com
- Support: support@directino.com
Instagram and Meta are trademarks of Meta Platforms, Inc. Use of our platform is subject to Meta's Platform Policies and Instagram's Terms.